The Impact of Automation in Healthcare & Life Sciences

by | Feb 6, 2023 | Healthcare, Life Sciences

Medical personnel holding a tablet, using automation in healthcare to operate robotic arms.

Intelligent automation (IA) combines AI and robotic process automation and has greatly impacted nearly every industry. It accelerates and streamlines business processes, yet the adoption of automation in healthcare and life sciences has been behind other industries for years. 

However, healthcare and life sciences have increased their investment in these innovations since the recent pandemic. Analysts estimate that as many as 48% of current work hours in healthcare will be automated by 2030 for a wide range of healthcare occupations.

While both industries have been slow to adopt automation, life sciences facilities are significantly increasing their investments and scaling of intelligent automation to improve productivity and efficiency and expedite medical device and drug delivery. For many healthcare organizations, automation is still a hot topic of conversation among shareholders. 

Key Takeaways:
  • In 2021, facilities worldwide raised over $44 billion in healthcare innovations for healthcare and life sciences, twice the amount of previous years.
  • Healthcare facilities and life sciences labs can use automation to gather and analyze patient data for more personalized care to improve patient outcomes. 
  • Evidence-based care has never been easier with intelligent automation. Healthcare organizations can improve health, reduce costs, and provide better patient access to care.
  • Automation delivers faster data, improved processes, smarter billing practices, more clinical support, and better overall self-care, prevention, and wellness support.
  • Predictive trend analysis, additional types of intelligence, and process automation help deliver drugs and medical devices to market faster and more accurately.

How Automation is Impacting Healthcare and Life Sciences

Automation in healthcare and life sciences frees medical staff and laboratory researchers from mundane and repetitive tasks. This allows them to focus on higher-level activities such as decision-making or patient relations. Automation not only improves patient outcomes but also enhances patient experiences through more personalized care.


Bar graph of the amount invested in automation and technology in the healthcare and life sciences industries.
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In 2021, facilities worldwide raised over $44 billion in innovations for healthcare, twice the amount of previous years. Automation was at the forefront of these advancements. 

Automation in Healthcare

For healthcare facilities, automation provides accurate updates and up-to-date recommendations so medical staff can provide timely information and advice to patients. 

Healthcare organizations (providers and payers) are intent on improving overall public health, reducing healthcare costs, and ensuring patients receive better care. Evidence-based care has never been easier with intelligent automation.

Healthcare relies heavily on human professionals to make decisions and take actions. Also, a highly secure, reliable, and scalable automation solution will enhance patient care. 


Circle graph of the areas of impact for AI in healthcare
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Along with improved patient care, automation can contribute to business efficiency in some areas. For example, you can use intelligent automation to add notes regarding care to patient files and improve doctor-patient connections. 

Some ways automation in healthcare is making an impact include:

  • Faster data to enrich electronic health records (EHR)
  • Improving the ordering process within the EHR
  • Smart billing processes using AI and machine learning (ML)
  • AI-powered data management
  • Adaptive staffing and seamless onboarding
  • Enhancing chronic care management
  • Better self-care, prevention, and wellness support
  • Advancing triage, diagnosis, and diagnostic testing

Furthermore, healthcare organizations typically have multiple siloed data systems of records that do not communicate with each other. EHR and customer relationship management (CRM) databases can help your facility collect and analyze patient data using software automation.

Human employees must log into every system to view and analyze data to determine the best course of action. That is a slow process that can open the door to critical mistakes and missing patient data. Automation in healthcare can search, access, and analyze data to provide healthcare users with swift, precise, integrated views for better decision-making. 

Automation in Life Sciences

Pharmaceuticals, medical devices, and other life sciences companies have many opportunities for increased innovations in automation. Predictive trend analysis, intelligence, and technology-enabled process automation are helping to bring medications and medical devices to market sooner.

For clinical trials, IA can consolidate data and extract all kinds of data from records to streamline and accelerate patient monitoring, participant recruitment, and regulatory documentation. Pharmacovigilance and complaints not only automatically enter data to eliminate potential errors in manual processing, but facilities can also use automation to generate reports and track safety issues.

Employees are free for higher-level activities such as focusing on tracking discoveries. As a result, pharma and medical device companies are strengthening their role as engines of innovation to deliver more effective treatments.


Intelligent automation helps improve processes and communications to make supply chains more agile. For example, you can use IA to automate manual tasks like pipetting and make the test results available for any provider or specialist to review and make available for the patient when necessary. 

Facility management is improved because organizations can better track the availability of critical medications, raw materials, and parts needed for manufacturing, and the distribution of medical devices.

IA also helps life sciences companies strengthen relationships between patients and their medical providers and ensure patients and providers can access the information necessary for providing the best possible care. 

Improving the Business of Healthcare with Coperor

Automation in healthcare and life sciences can streamline data transfer between systems, fill out forms, generate reports, collect data from various sources, and more. It also helps reduce compliance risks. 

Healthcare and life sciences entities can also use automation to monitor activity, provide audit trails, control access to data, and send alerts when problems occur. Additionally, you can meet regulatory requirements without error. 

Whether your facility manages healthcare directly or your life sciences lab supports patient care through developing drugs and medical devices, Gaine delivers a master data management solution you can trust as your single source of truth (SSoT).  

Try Coperor by Gaine today to see how automation can impact your facility.


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