Gaine Technology
SALESFORCE

Synchronize quality patient and provider profiles across and disparate systems instantly

Coperor Health Data Management Platform (HDMP) integrates with Salesforce CRM to deliver real-time data mastering and synchronization across your disparate systems. Through a single application, you manage member, patient, provider, and claims data while ensuring accuracy through sophisticated validation capabilities and automated consent management.

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The Challenge

Healthcare organizations managing patient and provider data in Salesforce face significant data synchronization and consent management challenges that impact operational efficiency. Multiple disconnected systems create inconsistent and outdated information, while manual consent tracking across various communication channels increases compliance risks and creates administrative burden.

The Solution

Coperor automates data interoperability between Salesforce and other business-critical systems in Marketing, Channel Data, Patient Services, Analytics and others via a seamless connector. Access sophisticated master data management, operational data store, data governance, and harmonization capabilities directly through your Salesforce interface.

How it works

Setup

The Coperor Connector I built right not Salesforce. You can configure settings and mappings to any contributor, entity/object, and attribute within the Coperor data model. You can also configure specific policies and rules according to your organization’s data management policies.

Implementation

Coperor pulls patient, member or provider data from your Salesforce records into your Coperor Health Data Management Platform. The data is cleansed, de-duplicated, and confirmed to a common model. It is analyzed for discrepancies and returned to Salesforce as the best possible version of that record, along with any data policy flags that need to be addressed.

Multiple systems can be connected to Coperor, including data warehouses and lakehouses, channel aggregate partners, reference data marketing, legacy systems, and more.

360° view of patient

Now within Salesforce, you are working a true single view of a patient’s, provider’s, or member’s data, avoiding duplicate “360 views” of the same entity with inconsistent information from multiple disparate systems.

The Benefits

Deliver accurate patient data instantly across all enterprise systems

Patient, member, and provider records undergo constant updates, requiring synchronization across all systems. With Coperor, changes are automatically and instantly propagated across Salesforce and all the other systems that need to consume it in the correct format, ensuring that data is always accurate, consistent, and current across systems and functions.

Master and maintain data quality through automated governance and enrichment

Healthcare organizations struggle to maintain accurate and consistent data across multiple systems. Coperor's enterprise-grade MDM technology ensures data quality by connecting disparate systems, integrating third-party reference data, and validating information against trusted industry sources. This automated approach eliminates manual processes, reduces administrative burden, and ensures continuous data quality improvement through real-time mastering and survivorship rules.

Streamline consent management across all communication channels instantly

Healthcare organizations face challenges in tracking patient consent across multiple channels while maintaining accurate records. Coperor enables real-time consent synchronization across enterprise systems, enforcing compliance rules and privacy regulations. Through centralized consent management, organizations maintain visibility into all consent settings, ensuring every communication is informed by the most current information.

Enhance data accessibility and insights through unified patient profiles

Organizations often struggle with fragmented patient data spread across multiple systems, hindering comprehensive patient views and informed decision-making. Coperor creates unified patient profiles by matching and linking data across operational systems using Master IDs. This approach enables seamless integration of diverse data types directly into Salesforce CRM, providing a complete, 360-degree view of each

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